Northeast Gas Association

The Northeast Gas Association (NGA), an organization of gas utilities throughout the northeast, functioned without a Strategic Plan for many years.  A long-time client, NGA selected CRPP to develop its new Strategic Plan.

While the new Plan looked like many with mission and vision statements, values statements, principles, goals, objective/tactics, SWOT (strengths, weaknesses, opportunities and threats), evaluation, and an active strategic plan – significant input from regulators, staff, board members, and member utilities drove the NGA plan development.  

Areas for investigation within CRPP research included:  awareness of NGA activities, programs and services; views on reasons members join NGA; rating NGA characteristics; views on importance and effectiveness of NGA products and services; SWOT:  organizational strengths, weaknesses, opportunities and threats; input on NGA mission, vision, values, principles and goals; views on conceptual NGA growth areas; perceptions of NGA communication; and demographics

Examples of other Strategic or Master Plan clients include:  The Graduate Club, Pinehurst, NC, and Mesquite, TX.


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